Teppeabo, a respected family business with over 50 years in the flooring industry, is known for its extensive selection of carpets, flooring, and innovative solutions for B2B and B2C customers. Their ambition is clear, to lead the market by delivering streamlined, customer-centric experiences.
This case study explores Teppeabo’s results-driven transition from Klarna B2B to Two’s advanced EHF invoicing and B2B payment technology, demonstrating measurable improvements in efficiency, customer satisfaction, and sales.
The challenge
Market leadership requires more than excellent products; it hinges on delivering seamless business transactions. Teppeabo’s prior payment provider, Klarna, fell short for B2B commerce, lacking essential options for EHF invoices and automated e-invoicing.
EHF invoicing, an electronic invoicing standard in Norway, allows invoices to flow directly between financial and accounting systems, eliminating manual work and accelerating payments. Klarna’s absence of EHF invoicing forced Teppeabo’s B2B buyers to manage inconvenient email attachments, handle payments manually, and endure a slow, error-prone process. This not only frustrated customers but risked lost sales to competitors offering automated EHF solutions.
“If a customer paid with Klarna, they only received an invoice via email. Klarna’s B2B solution simply didn’t work without EHF,” explains Bjørn Lundby, Marketing Manager at Teppeabo. With EHF rapidly becoming the industry standard for Norwegian B2B payments, Teppeabo needed a modern solution to retain and attract customers.
Two delivers frictionless EHF Payments
Teppeabo’s answer was Two’s Guest Checkout Solution, selected after exploring multiple providers for robust EHF support. With Two, Teppeabo’s buyers enjoy true B2B Buy Now, Pay Later flexibility, along with seamless EHF invoicing that integrates directly into corporate accounting systems.
The shift unlocked several advantages:
- Automated EHF invoicing accelerates payment cycles and improves cash flow.
- Frictionless B2B checkout means fewer abandoned carts and higher conversion rates.
- Reduced admin and operational work using Two’s advanced credit and risk technology.
- Enhanced customer experience by aligning with buyer preferences and simplifying procurement.
After adopting Two, Teppeabo saw an immediate increase in B2B sales. EHF invoicing not only met customer demand but also slashed the time spent on payment processing and manual reconciliation. Teppeabo’s business clients cited smoother transactions and greater willingness to purchase because their accounts payable teams could process invoices instantly, directly within their financial systems.
Transforming the B2B Payment Journey
With Two as a partner, Teppeabo is on track to accelerate its market leadership goals. The benefits are clear:
- EHF invoices are received and processed faster, directly within customers’ accounting systems.
- The payment experience is fully digital and aligns with Norwegian business standards.
- Teppeabo can now focus on growth instead of wrestling with legacy payment friction.
Two provides the highest net term credit limits for B2B.
Our advanced Buy Now, Pay Later platform boosts conversion, increases average order values, and virtually eliminates credit risk, with seamless integration across all sales channels.
- Accelerate your B2B e-commerce with guest checkout and instant credit decisioning.
- Streamline trade accounts with automated onboarding.
- Unlock working capital and reduce operational overhead with our robust risk management and automated invoicing.
Choose Two to deliver a frictionless B2B payment experience, keep your customers happy, and drive revenue growth. Teppeabo’s story is proof that superior payment infrastructure is essential for any business aiming to lead in the digital economy.
Experience the next generation of B2B payments with Two.
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